Introduction

This Privacy Policy (“Privacy Policy”) is intended to provide users of the website of SVM Cars Private Limited, an authorised Kia dealership located in Chennai, Tamil Nadu, India (“SVM Cars”, “we”, “us”, or “our”), with clear and complete information about how we collect, use, disclose, and protect the personal data and information of users accessing our website (“Website”).

This Privacy Policy applies to all services available through our Website, owned and operated by SVM Cars Private Limited, having its registered office at [insert registered address here], Chennai, Tamil Nadu, India.

By using our Website, you (“User”, “You”, “Your”) agree to the terms of this Privacy Policy. If you do not agree with this Policy, please do not use our Website or provide any personal data.

We may update this Privacy Policy at any time, and the revised policy will be effective immediately upon posting on the Website. Please check this page periodically to stay informed.

  1. Acceptance of Terms

By accessing or using our Website, you agree to the collection, storage, and use of your information as described in this Privacy Policy. Your continued use of our Website constitutes your acceptance of any changes to this Privacy Policy.

  1. Scope

This Privacy Policy applies solely to the information collected through the Website. It does not apply to third-party websites or applications that may be linked through our Website.

  1. Information We Collect

3.1 Personally Identifiable Information (PII)

We may collect the following personal data:

  • Full name, age, gender
  • Contact information (address, phone number, email ID)
  • Login credentials (excluding password access)
  • Other details considered personal or sensitive under applicable laws

This information is collected when you fill out forms on the Website, subscribe to newsletters, contact us, or interact with other features on the site.

3.2 Non-Personal and Technical Data

We also collect technical data such as:

  • Browser type and version
  • Device type and IP address
  • Date and time of visits
  • Pages visited and time spent
  • Cookies and tracking information

3.3 Information from Third-Party Sources

We may obtain data from external platforms such as social media or advertising networks, which may include:

  • Social profile information shared with your consent
  • Demographic data
  • Online behavior and advertisement interaction
  1. Use of Information

We use your information for:

  • Providing services and responding to your requests
  • Improving Website performance and user experience
  • Sending service updates, promotional offers, or newsletters (with opt-out option)
  • Customer service and support
  • Security monitoring and legal compliance
  • Marketing communications (with consent)
  1. Disclosure of Information

We do not sell or rent your personal information. However, we may disclose it under the following conditions:

5.1 Legal Obligations

We may disclose information if required by law or legal process, or to comply with requests by law enforcement agencies.

5.2 Affiliates and Service Providers

We may share your data with trusted partners or internal service providers for Website operation and customer support, under confidentiality obligations.

5.3 Business Transfers

If SVM Cars undergoes a business transition, such as a merger or acquisition, user data may be transferred as part of that transaction.

  1. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse, as required by the Information Technology Act, 2000 and associated rules.

However, no internet transmission is completely secure. By using our Website, you acknowledge that you provide your information at your own risk.

  1. Retention of Data

We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable law. Upon account deactivation, data may be anonymized or retained for compliance and dispute resolution.

  1. Changes to Your Information

You are responsible for keeping your personal data accurate and up to date. You may request corrections or updates by contacting us.

  1. Indemnity

You agree to indemnify and hold SVM Cars harmless from any loss, liability, or claims arising out of your use of the Website or any violation of this Privacy Policy.

  1. Governing Law and Jurisdiction

This Privacy Policy is governed by Indian law. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

  1. Contact Us

If you have any questions about this Privacy Policy or wish to make a data access or deletion request, please contact:

SVM Cars Private Limited
No-47-NP , Jawaharlal Nehru Road, Ekkatuthangal, Chennai – 600032.
Email: reachus@svmkia.com
Phone: +91 89390 80000